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FAQ (5)

FAQ's

Mag set top box (14)

Anything to do with the Mag set top boxes

Subscriptions (1)

Subscriptions Enquiries

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 Message The firmware of the STB is outdated, please update it appears on the screen. What should I do?

The box receives this message from Us. In this case, please contact our technical support service.

 How to prevent box from overheating?

The MAG set-top box is a passive cooling device without fans. The design of the unit, due to...

 There is no sound on my Linux box, the device is connected via HDMI cable. What should I do?

Please check the sound level on the TV and the box, check or replace the HDMI cable. Also, check...

 Message Your STB blocked, call the provider appears on the screen. What should I do?

The box receives this message from Us. Most often, the message can appear on the expiration of...

 Can I have more than one TV connected to your service?

Yes you are able to purchase a second connection contact us for details.